STORE HOURS, FAQs, Terms & Cond

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content appearing on this Web site is the property of:

    Diakonos Designs
    187 E Main Street
    Stoughton, WI 53589

    Copyright © 2010-2017 Diakonos Designs. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2010-2017 Diakonos Designs. All rights reserved.



  • Trademarks
  • All brand, product, service, and process names appearing on this Web site are trademarks of their respective holders. Reference to or use of a product, service, or process does not imply recommendation, approval, affiliation, or sponsorship of that product, service, or process by Diakonos Designs. Nothing contained herein shall be construed as conferring by implication, estoppel, or otherwise any license or right under any patent, copyright, trademark, or other intellectual property right of Diakonos Designs or any third party, except as expressly granted herein.



  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Diakonos Designs and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Diakonos Designs believes that customer conduct violates applicable law or is harmful to the interests of Diakonos Designs and its subsidiaries.



  • Privacy Policy
  • Diakonos Designs use of personal information is limited to processing your order.  We do not provide your information to other entities. We do not store payment information. 



  • Shipping & Delivery
  • At this time, Diakonos Designs ships merchandise to locations within the United States. For International shipping needs, please inquire at 608-873-0210.

    Standard Shipping, Handling & Packaging Rates:

    Orders under $100 - $4.00 per order   USPS delivery 1-5 days based on distance from Stoughton WI

    Orders over $100 - FREE SHIPPING   USPS delivery 1-5 days based on distance from Stoughton WI

    FEDEX ONE DAY SERVICE - add $15 to above costs - please call 608-873-0210 for availability

    UNITED KINGDOM 5-10 DAY SERVICE - add $9.50 to above costs. (Royal Mail via USPS)

    Stock items ship within 2 business days

    Custom size requests ship within 2-5 business days

    Backorder items will usually ship within 5-10 business days



  • Sales Tax
  • Diakonos Designs charges sales tax for merchandise ordered on this Web site based on the applicable state sales tax rate and the location to which the order is being shipped.

    Wisconsin orders will be charged 5.5% sales tax.

    All other 49 states are currently not charged sales tax on your orders.



  • Warranties
  • We deliver high-quality, hand-made, wearable art that is defect free.   As with all hand made items, there may be differences in each piece, especially with hand made clay beads - size and color of components in finished jewelry closely resemble the photos on the website.    Should you have a concern regarding component variability, please email us ahead of your order at becky@diakonosdesigns.com, and specify what you would like to order, and we can email back to you a photo of the exact item we would ship. 

    Unfinished natural leather will darken to a beautiful warm brown over time as it absorbs oils from your body.  This is a desirable characteristic of this natural product.  Likewise, metals such as sterling silver, copper and brass will change over time and become more lustrous and appealing with wear.  A jewelry polishing cloth can be used to maintain a shiny finish if desired.   

    Some of our creations contain metal word tags.  Letters may vary in alignment and/or some letters may strike deeper than others, making your finished jewelry unique and giving it character.



  • Return Policy
  • We want you to be 100% satisfied with your purchase. Unworn, undamaged items may be returned for store credit.  Shipping charges may apply.



  • Store Hours
  • Customer service is available M-F, 10am to 5pm Central Time by calling 608-873-0210.

    REGULAR STORE HOURS

    MONDAY-FRIDAY 10AM-530PM

    SATURDAY 9AM-5PM

    SUNDAY CLOSED

     

    EXCEPTIONS TO REGULAR STORE HOURS

    JANUARY – OPEN ONLY ON FRIDAY, AND SATURDAY

    JANUARY – OPEN 10am-530pm ON MLK MONDAY

    MARCH – CLOSED MAR 23rd TO 26TH  FOR ART GLASS & BEAD SHOW

    SYTTENDE MAI - MAY 18th- 20st  FRIDAY 10-7, SATURDAY 8-6, SUNDAY 10-4

     

    HOLIDAYS CLOSED

    NEW YEARS DAY, MEMORIAL DAY, INDEPENDENCEDAY, LABOR DAY, THANKSGIVING, AND CHRISTMAS 

     

    HOLIDAY SEASON SPECIAL HOURS (BLACK FRIDAY THRU CHRISTMAS EVE):

    SUNDAYS Open 1pm-3pm

    OPEN AT 9AM BLACK FRIDAY, OPEN 11AM-2PM CHRISTMAS EVE



  • Miscellaneous
  • FREQUENTLY ASKED QUESTIONS (FAQs):

    How do you size your bracelets?  We measure the length of our bracelets assuming a comfortable fit on a 6.5" wrist circumference.    Bracelets will have a 7.0" standard length, and chunkier bracelets will be made to 7.5" to accomodate for reduced bracelet inside circumference created by larger beads. 

    Guidelines: Average adult woman  = 6.5" wrist circumference, Average adult male  = 7.5" wrist circumference.

    How do you size your necklaces?  We measure the length of our necklaces assuming comfortable fit on a 14"-15" neck circumference.    For styles that look best with focal at top of breastbone, we have 18" standard length (20" for men). For styles that look best with focal at center of chest, we have 22"-24" standard length. 

    Guidelines: Average adult woman  = 14"-15" neck circumference. Average adult male  = 16"-17" neck circumference.